By Clive Makumbe
The Standards Association of Zimbabwe (SAZ) has applauded Sino Zimbabwe Cement Company for attaining certification as required by ISO 9001/2015 following their provision of providing high customer service.
The International Organisation for Standardisation (ISO) on last week, officially granted quality certification to Gweru-based cement manufacturing company during a colourful ceremony.
Addressing at the event, SAZ Director General Eve Gadzikwa said SAZ was honoured to give Sino ISO 9001-2015 Quality Management System certificate.
“We are honoured to provide Sino Zimbabwe Cement Company ISO 9001-2015 Quality Management System certificate for their continued determination and commitment of management and staff to providing high quality customer service. A demonstration of the organisation’s commitment to quality and the ability to satisfy customer requirements,” she said.
Gadzikwa added that, implementation of quality management systems will improve cost effectiveness and efficiency in the company.
“Implementing the ISO quality management system should benefit Sino through increased effectiveness and efficiency and cost reduction. It also shows SZC’s commitment to increased performance, employee and customer satisfaction, continual improvement. This will also improve the performance of the entire organisation,” she said.
She said the National Standards Body adopted the ISO 37001 to fight corruption and ensure good practices.
“Our National standards Body has roped in the ISO 37001 to fight corruption and wishes to advise the public of its existence. This standard compliments the other certifications and allows organisations to put in place supportive measures to fight corruption. The anti-bribery standard reflects international good practice and can be used in all jurisdictions,” she added.
However, Minister of State for Midlands Provincial Affairs, Owen Ncube, described SZCC as a beacon of pride for the province.
“Allow me to express my most sincere thanks and deepest gratitude to Mr Wang Yong, the managing director of Sino-Zimbabwe Cement Company and his team for their vision and commitment to excellence leading to their ISO9001 certification today. Sino-Zimbabwe Cement Company stands out as a beacon of pride to us in the Midlands Province as a successful model of a manufacturing company in our province with immense contribution to the Midlands economy as well as the national economy at large,” he said.
Ncube also paid tribute to Industrial Development Corporation of Zimbabwe (IDC), the local shareholder at SZCC, which was represented by Mr Ben Khumalo, for its efforts to ensure growth of the business.